Privacy Policy

1. Overview

This Privacy Policy explains what personal information Verdant Marketplace Inc. ("Verdant", "we") collects when you use our website and services, how we use it, and the choices you have.

2. Information We Collect

• Contact details you provide: name, phone number, email address.
• Service details: property address, service type, frequency, notes about the job.
• Job photos uploaded by contractors as proof of service.
• Account and authentication data if you create a Verdant account.
• Basic device and usage information from your visit (e.g., pages viewed).

3. How We Use Your Information

• To match your booking with an available contractor and fulfill the service.
• To contact you about your bookings, subscription, and account.
• To track referral credit and prevent abuse of the referral program.
• To improve the Service, including quality and safety.
• To comply with legal obligations.

4. How We Share Information

We share the information a contractor needs to perform your job (name, service address, phone, and job notes) with the contractor assigned to that visit. We also use service providers (hosting, backend, email) that process data on our behalf under confidentiality obligations. We do not sell your personal information.

5. Cookies and Similar Technologies

We use cookies and local storage to keep you signed in and to remember your preferences. You can control cookies through your browser settings; disabling them may prevent parts of the Service from working.

6. Data Retention

We keep your information while your account is active and as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion at any time (see "Your Choices" below).

7. Your Choices

You can request access to, correction of, or deletion of your personal information by emailing us. You can also opt out of promotional emails using the unsubscribe link in any such message; we may still send you transactional messages about your bookings.

8. Children

The Service is not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, please contact us so we can delete it.

9. Security

We use industry-standard practices to protect your information, including encryption in transit and access controls on our internal systems. No method of transmission or storage is 100% secure. This description is not a certification.

10. Third-Party Services

We rely on third-party providers to host our platform, authenticate users, send emails, and (when enabled) process payments. These providers only receive the data they need to perform their function.

11. Changes to This Policy

We may update this Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

12. Contact

Questions about this Policy or your data? Email privacy@verdant.example.